Still getting error when saving *MASTER Nav Tree

[dlstrawn]

If I try to change the *MASTER Navigation Tree (i.e. rename a folder, move one folder inside of another) it seems to work, but gives an error message as follows:

(vvnavs_err001c) - Received a failure response from the server

Is this significant?

[sean.lanktree]

Yes - this is significant. Is the tree saving as you expect?

[sean.lanktree]

Are there any errors in the "Error" program?

[richard.milone]

Are you at the latest build, which is 2.1.20100307.0? Log into the portal and click the About link in the upper right and look for the release number.

[dlstrawn]

It seems to saving as expected. There are no Errors in the Errors tab. And I do have the latest release ...307.

[sean.lanktree]

I suspect that the time to save your navigation tree is exceeding 30 seconds (the timeout period set). Is your system running particularly slow? This is an intensive save but we typically see it complete in a few seconds or so. You can try changing the timeout for this operation in vvnavs.html. Add the "timeout" config value to the Ajax request in the saveNav function. Maybe try setting the value to 60000 (value is in milliseconds, so this would be 60 seconds).

[dlstrawn]

Would timeout be one of the params or a separate property under Ext.ajax.request? Because my editor is not showing "timeout" as a valid property of Ext.ajax.request.

[dlstrawn]

I also don't think it was taking 30 seconds. I timed it just now and that particular time it took 23 seconds. I suppose it could have taken 30 seconds. That makes sense, because I don't always get the error - sometimes it works fine.

[sean.lanktree]

Check the Ext documentation for Ajax, you will see it labeled under the properties.

[dlstrawn]

I guess my WDSCi editor leaves a little to be desired!